ANTIOCH, CA — Kim Carlson’s apartment has flooded with human feces multiple times, the plumbing never fixed in the low-income housing complex she calls home in the San Francisco Bay Area suburb of Antioch.

Her property manager is verbally abusive and calls her 9-year-old grandson, who has autism, a slur word, she said. Her heater was busted for a month this winter and the dishwasher has mold growing under it. But the final straw came in May: a $500 rent increase, bringing the rent on the two-bedroom to $1,854 a month.

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